Refunds | Policies | Balance Payment Options

Refunds

All refunds are subject to a $10 minimum processing fee, $25 fee for refunds greater than $250.

General Policy

No refund provided within 2 weeks of first day of class. If there is a documented emergency, you may transfer to another class, if available.  Please see the class page in question for any over-riding class-specific policies.

Deposit Payments & Refunds

Class deposits and payments are only refundable according to the following guidelines. Classes may include a non-refundable deposit. This will be noted on the specific class page. The deposit amount of class tuition having been paid in full remains non-refundable.

If participant:

  • Cancels more than 30 days prior to the first day of class, tuition may be refunded. (see refund processing fee)
  • Cancels less than 30 days prior to class, deposit amount specific to that class is non-refundable.
  • Cancels within 14 days of class no refund provided.

If the Heal Center cancels a class for any reason, all tuition and deposits paid will be refunded in full or you may choose to receive credit toward a future class offer by the Heal Center. The Heal Center LLC will not be held liable for any financial loss or otherwise.

Remaining Balance Owed

Completing registration by deposit payment gives consent to the Heal Center to charge the remaining balance due on or after the due date listed or otherwise agreed upon, using your method of payment at checkout or via an emailed invoice with due date listed.  

Please contact us with any questions or concerns. You may update your payment method at any time by accessing your account from our website or calling us at 404-303-0007.

Late Payments & Fees

Late payment fees apply to all class payments when a balance is due by a specific date. (see below).

Continuing Education (CE) classes must be paid in full one week before the start of class. CE Transcripts will be withheld until the balance is settled.

Late fees will be due with any balance owed and also apply to late payments resulting from declined/ failed charges, insufficient funds and expired credit/debit cards. Please update card on file promptly, you will receive immediate notification of failed payments.

Please contact us with any questions or concerns. Again, you may add or update your payment method at any time by logging in to your client portal.

Payment Late Fees:

30 days: 3%

60 days: 5%

90 days: 10%

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$20 Continuing Education Class Registration Option:

(updated April 1, 2020)

As massage therapists, we are all suffering  financial constraints during this time of sheltering in place.
 
We have created a new, low cost, $20 registration option that reserves your place in any future CE class. The intention is to provide an affordable option to secure our place in a live, hands-on class.
 
You may transfer the payment, at any time prior to two (2) weeks of the class date, to any future class.
 
Payment plans and flexible payment options will be available, as always, with the added option of extending payments up to 90 days beyond the class date, if needed.
 
Transcripts will be provided once your balance is paid in full. 
 

 


 

Q & A

Q: How do I pay my account balance, update payment method or make payments?

Two options:

    1. Login to your client portal
      • check for unpaid invoice(s)
        • submit payment
      • add/update information

 

  1. Call us: 404.303.0007